Policies

PLEASE READ BEFORE PLACING YOUR ORDER.

PLEASE NOTE: ALL SALES ARE FINAL.

* NO REFUNDS OR EXCHANGES * 

Once You Checkout , You Have Agreed To Our Policies!

FluffyMinksCo does not tolerate cyber bullying or harassment. Your order will NOT be shipped/processed and you will be blocked from ordering from this company! 

ORDERING

To ensure that your package is properly delivered and received within the time frame advertised, please make sure to enter the following when placing an order:

  • Correct Size
  • Correct Address (including Apt/Suite #)
  • Correct Email
  • Proper Punctuation

BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS.

WIGS 

* No REFUNDS AT ALL UNLESS MANUFACTURERS ERROR * 

(IF IT IS A MANUFACTURE ERROR WE WILL ONLY EXCHANGE THE WIG)

* Wig Must Come Back In Condited It Was Sent, NO BLEACHED KNOTS, COLORING ON HAIR , CUT LACE, OR DIFFERENT TEXTURE FROM THE ONE THAT WAS SENT!*

PLEASE MAKE SURE YOU CHECK IF WIG IS HD/TRANSPARENT LACE IF DESCRIPTION DOESNT SAY THEN LACE IS MEDIUM BROWN!

WIGS ARE ALSO A REGULAR M SIZE!

ALL WIGS ARE 150% DENSITY! IF YOU WANT MORE DENSITY PLEASE CONTACT US BEFORE ORDERING!

FUR PRODUCTS

ALL FUR PRODUCTS ARE PRE ORDER ONLY! IF YOU WANT YOUR ITEMS FOR A CERTAIN DAY YOU CAN PAY FOR A RUSH FEE! OTHER THEN THAT FUR PRODUCTS TAKE 7-14 BUSINESS DAYS TO BE SHIPPED OUT!

TRACKING

If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service. It is important to provide the correct address because we ship to whatever address is provided in the order. We do not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered or refused.

IMPORTANT SHIPPING INFORMATION

DUE TO THE HIGH VOLUME OF ORDERS,

WE CANNOT CANCEL AN ORDER AFTER IT HAS BEEN PLACED. 

Please allow up to 3-15 Business Days to process your order.

Once your order is processed, it will be shipped.